Delivery Info
Log in | Create account
Basket 0 | £0.00
Basket: 0 | £0.00
Vintage fountain pen sacs, fountain pen parts, tools and repair kits
THE INDUSTRIAL ACTION BY CANADA POST IS OVER. BUT ROYAL MAIL SERVICES FROM THE UK TO CANADA ARE STILL SUSPENDED UNTIL CANADA POST STARTS TO ACCEPT INTERNATIONAL MAIL AGAIN. WE HAVE BEEN INFORMED THAT THIS WILL NOT HAPPEN UNTIL AFTER THE 30th OF DECEMBER.

Privacy and Cookies

VISITOR PRIVACY POLICY for Thependragon Partnership 

Our Company is dedicated to protecting your privacy when you visit or communicate with our site or personnel.

We do not sell or make available your data to third party advertisers or sellers.

The Privacy Policy offered here, along with our terms of use offers an explanation regarding any personal data you may provide to us or that we garner from you.

The Policy is changed occasionally to update you regarding any changes, so please make sure you review the Privacy Policy.

Our Data Controller is Carol Clarke for purposes of the Data Protection Act of 1998.

1. Data and Information Collected

To operate our website it is essential to collect or process certain data, such as the following:

1.1 Information regarding your visits to our website, any resources you used such as traffic data, location data, weblogs, and any communication data (these items are included, but not limited to those specified).

1.2 Forms filled out on our website allow us to collect information about you regarding registration or purchases you make.

1.3 Any data collected from communications to us from you, for any reason.

2. How we use Cookies

Cookies are small files stored on a visitors computer. There are two types - 'session cookies', that are maintained for the duration of a browsing session, and then destroyed when the user closes the browser window, or 'persistent cookies', which are saved on a users' hard drive in order to identify either the user, or information about the user, the next time they log onto a website.

This website uses both session and persistent cookies. It uses persistent cookies to help our users stay logged in to our website, track how our visitors use this website, and enable users to interact with social networks they are already logged in to.

Tracking is done via Google Analytics and AddThis. Both use cookies to collect information in an anonymous form, including the number of visitors to the site, how visitors arrived at the site, and the pages they visited.

By visiting this website with your browser settings adjusted to accept cookies you tell us you consent to our use of cookies. You may refuse to accept AddThis cookies by making use of their opt-out service (link below), or by turning cookies off in your browser.

Google Analytics Privacy Policy and Opt-out: www.google.com/analytics/learn/privacy.html
AddThis Privacy Policy and Opt-out: www.addthis.com/privacy

3. Information Use

Any information collected and stored regarding you is to enable us to offer better services to you. We may also use the data collected for the following:

3.1 We may use data you provided in order to offer you information you asked for from out site, in direct relation to our services or products. We may also send information on products you have requested, as long as you have consented to such communications.

3.2 Any commitments we made to you may require use of your information, used only to fulfil your request. (Order and Dispatch Confirmation)

3.3 We may use your information to explain any changes our website has undergone such as structural or service/ product modifications, which could affect our service to you.

3.4 An existing customer may require contact regarding goods or services that were a subject of an earlier sale.

3.5 WE WILL NOT use your data or allow third parties to use the data, in order to send you information about unrelated goods or service.

3.6 A new customer may be contacted by us only to clarify information provided.

3.7 If you do not wish communication from our website or a third party you will be given the opportunity to decline said communication. We will not allow your information collected while you were on our site to be used by us or a third party if the consent is withheld.

3.8 Please understand that we do not share the information you have provided when opening an account or placing an order.

3.9 By placing an order or requesting information you have given us your consent to us using your data to fulfil your order or request.

This represents the lawful basis that we use your data as detailed in the GDRP. 25th May 2018.

4. Personal Data Storage

4.1 It is possible that we may collect transfer data from you regarding locations outside of the European Economic Area. This information is used for storing and processing. It may be processed by staff outside the European Economic Area, by a company who works for us or a supplier we have. An example is where we may process and conclude your order by using payment details or offering support services. You have agreed to this communication by processing and finalising your order. At any time you provide personal data, you agree to a transfer for processing and storage. We take all reasonable steps to ensure the safety of the data transfer in agreement with this privacy policy.

4.2 Data you provide us with will be stored on secure servers. Any transaction details will be encrypted to provide you safety.

4.3 Transmission of data via the internet is never completely secure, thus a guarantee of data sent electronically or transmitted cannot be given. Information offered is therefore at your own risk. If given a password or chosen to obtain a password, you can access the secure section, requiring the password to remain confidential by you, as your responsibility.

5. Sharing Your Information

5.1  We do not share your personal information with any outside parties. (With the exception of 5.2.1 / 5.2.2 and 5.2.3)

5.2 Personal Information will never be shared. (With the exception of 5.2.1 / 5.2.2 and 5.2.3)

5.2.1 If we sell part or all of our business or assets we may share personal information to a third party.

5.2.2 When legally requested, we may share your information.

5.2.3 Fraud protection and to minimise credit risk may require a sharing of your information.

6. Third Party Links

Third Party Links to websites on our website are not included in our privacy policy. You will need to check their privacy policy regarding data. We do not accept liability or responsibility for third party links and their privacy policies.

7. Information Access

The Data Protection Act 1998 provides you with rights to access any information we may collect and store about you. If you wish to access this data please provide contact details below.

You can request the deletion of any and all information relating to you, your account and orders at any time.

8. Contacting Us

We are happy to receive any queries, comments, or requests you may have regarding our Privacy Policy. Feel free and do not hesitate to use the following email to contact us.

Updated 23rd JULY 2024